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Casa Loma Beach Hotel (formerly The Inn at Laguna Beach)
REVIEWS
shocked by the negative reviews, because I had an impeccable experience. But maybe the hotel had some growing pains when it was under construction. For my visit this week, it was amazing. Just so utterly relaxing and lovely. My room faced the ocean, so I could hear the waves at night. I love the open bathroom set up. It makes the room feel both airy and cozy. I slept like a baby in the bed. The staff were so nice. The location was amazing. The weather when I was there was really chilly so it was super nice to have a hot tub to unwind in. Definitely hit up Jedidiah coffee down the street in the morning! can’t wait to come back when the weather is warmer. I think my only complaint was that it’s a shame that the air conditioner faces the beds, so it does kind of feel like it’s blowing at your face. But I guess there’s not much they can do about that. I slept with my balcony door open, which was way better!
Dec 29, 2024
I’ve never written a review before. I am now. Have stayed here for years and loved it. After new management, it’s dishonest, exploitative, and not at all family friendly. I called before booking to verify amenities were same; they lied. No beach items, despite advertised. Complimentary wine bar is now $20 a glass. Complimentary coffee in lobby is now $7 a cup..of terrible black coffee. Coffee maker in room is now instant coffee. I was told the pool is 86 degrees. It’s ice cold and the hot tub looks like it hasn’t been cleaned in a year. The ac and plumbing have always been old and extremely loud. Same now, but it seems they renovated wall tiles and not this. Toilet had issues first day. Ac wakes us up all night. Homeless camped out near hotel door. Called for manager for two days. Staff said he’d call me but never did. Cold water in shower last day and bathroom smelled like sewage. Asked for receipt to be emailed to me; never received, despite calling twice and asking they resend it. Great reviews of recent look like they were written by tour guides in area. Probably paid. Do NOT stay here!
Oct 13, 2024
Cutest little hotel right on the beach! Had a few issues with the shower leaking in the bathroom during showers but housekeeping took care of it immediately and always had fresh towels ready. Loved that we could literally walk outside and be on the beach and close to everything Laguna has to offer including delicious restaurants in walking distance. My kids enjoyed the heated pool and jacuzzi after playing in the cold ocean. Would absolutely stay here again
Dec 01, 2024
The new renovation is beautiful! The pool is warm, and the hot tub was perfect. The staff is wonderful and cheerful. It was serene sitting on the rooftop with the view right over the crashing waves. We will be back to stay soon…
Dec 31, 2024
My wife and I recently stayed at Casa Loma Beach Hotel in Laguna Beach for our anniversary, and we couldn't have chosen a better spot to celebrate! From the moment we arrived, the staff made us feel like family with their warm and welcoming demeanor. Everyone was so friendly and attentive, which set the tone for our entire stay. The rooms were immaculate—clean, comfortable, and well-priced for such a prime location. We loved waking up to the sound of the waves and the stunning ocean views. The atmosphere was nothing short of incredible. This hotel is right on the edge of the beach, offering breathtaking views and the perfect spot to unwind and relax. Our stay here truly made our anniversary special, and we are already looking forward to our next visit. If you’re looking for a charming, beachfront hotel with outstanding service, Casa Loma Beach Hotel is the place to be. Highly recommend!
Sep 22, 2024