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- SpringHill Suites Huntington Beach Orange County
SpringHill Suites Huntington Beach Orange County
REVIEWS
This is an older property which has been extensively remodeled. In excellent condition. Clean, attractive and comfortable. It is in a very busy commercial area and is the only hotel of this caliber for miles around. Highly recommended.
Jan 07, 2025
The location was great but the room was disappointing and dirty. We also ran out of toilet paper! When we arrived one of the roles was empty and the second was half full. Not enough to cover 3 guests. I found the staff judgmental and not friendly at all. We weren’t received with the same friendly demeanor and enthusiasm as the white clients before us. They were offered water and the amenities explained in great detail. We were just provided an extensive check in. Where our ID and cards were looked at in great detail. Then we were just handed our room key and the direction to our room. Sad, I have a trip planned in November and now need to find another hotel.
Sep 30, 2024
Our party recently stayed here and it's a fantastic place. Centrally located, there are many eating and entertainment opportunities. The front desk staff we're always on top of everything that we needed. Breakfast always exceded our expectations.Rooms were really nice and clean. Eating establishments are only a short walk. This was a enjoyable experience and if your into some games with the friends, inquire about the second floor deck game space.
Aug 29, 2024
This 3star hotel in my opinion offers 5star accommodations and service for the price in the area. The only downside for me was no pool, but the 2nd floor deck patio was really cool. Breakfast exceeded my expectations and the room was quite large with extremely clean carpets and linen.
Sep 26, 2024
We had an extremely disappointing experience during our stay and will not be returning. Our group booked six rooms, and the level of unprofessionalism from the staff was UNACCEPTABLE. Upon check-in, they treated us as though we were at a border control, demanding physical IDs from each guest, despite the reservation being made under one person’s name and paid for using a single credit card through booking.com. Shockingly, the staff couldn’t even access their own booking.com account to verify our reservation details. This caused a long delay, and some of our guests could not check in early as planned. It was only resolved on the phone. When we finally arrived at 11 p.m. to check in the remaining rooms, the same thing happened again. They further complicated the process by insisting on individual IDs for everyone. Although my credit card was initially accepted, I was later called and asked to provide a physical copy again—raising unnecessary frustration. This lack of professionalism and disregard for efficient customer service left us extremely disappointed. We will not be returning and do not recommend this hotel.
Sep 23, 2024