Residence Inn Tustin Orange County

Very nice clean hotel. Location is close to the I5 highway but far enough away so you wont hear the traffic noise. Very clean pool and hot tub located outside. This is the first suite I have stayed in but very impressed so far.

Mar 10, 2025

The staff at the hotel are great and super helpful, from the front desk to maintenance and cleaning services. The room itself was very clean, but the toilet ran, there was a flickering light in the kitchen and the television was often slow or spotty with service. The breakfast is solid and I’d recommend staying here! The area is fairly suburban and quiet. Right next to the freeway and near Disney!

Jan 14, 2025

Got in to my hotel late and had the pleasure to be greeted by Brandi ( hopefully I spelled it right) and Marisol. Check in was smooth and the ladies up front were beyond nice and welcoming. Brandi is probably the nicest and most genuine person I have ever met at any hotel front desk, the service was superb. Hats off to them! The Room was clean and property was very clean. The complimentary breakfast and coffee was better that most hotels I have stayed at, and I have stayed all over the states. I would definitely recommend this hotel and will be back due to the outstanding customer service.

Nov 03, 2024

My experience was great and definitely will be back if I am in the area. Michael was helpful and accommodating. Everyone was wonderful and happy. Thank you for making my stay pleasant and enjoyable.

Mar 04, 2025

We have stayed here several times with this last visit being our third, and second with our baby. There are cheaper options available but we like how consistent, clean and safe it is here. We like the location as it's close to family and not too congested an area. It is under the path of the airport and near Hwy 55 but the noise isn't too bad. If you're used to a rural area, this may be a change for you. There isn't too much nearby to walk to: a Starbucks, FedEx store and a Korean restaurant that we haven't tried yet. You will have to drive to other stores and restaurants. We like the size of the rooms and the perks of having our own kitchen, especially with the baby. A pack n play fits nicely in the "living area" and I like being able to wash and store bottles, baby food etc. The half court, pool and pet friendly amenities are also nice. You do have to pay for parking, which we don't much care for but that seems to be the way of things in southern CA. It is not a secured lot. Rooms are always clean and staff is friendly. The included breakfast is usually perfectly fine. Your standard hotel breakfast of cereal, breads, oatmeal, yogurt, fruit, juice, coffee, make-it-yourself-waffle and some hot foods that usually include egg, some form of sausage (sometimes turkey) and one other entree. They are currently doing some remodeling/renovations but that didn't bother us. I wish they would add USB chargers by the bed but they are located on the desk. A little inconvenient but not a deal breaker. What did bother us is that we requested extra pillows and more toilet paper after our first night. I called in the morning and let the desk know when we'd be out of the room. They said no problem but they never delivered. We got back in late and I had to send my husband down to the desk at 9PM to get toilet paper. I can live without extra pillows but TP is sort of non-negotiable! That kind of soured our feelings on the property a bit. Not sure if there was some miscommunication somewhere or someone didn't pass on the task. The next time we visit family we may rethink staying here. We'll see.

Oct 29, 2024